Scottish Water – Mobility Strategy

Posted by Rachael Pullen on May 18, 2014

Delivering a strategy for mobile technology across the entire business

Some of Scottish Water’s field staff had been using mobile technology, but the demand for mobile solutions was growing ever stronger across the business. The need was driven not just by technicians and engineers in the field, but also by people in the back office who needed better mobile access to information. We helped Scottish Water set up a robust and fully scalable strategy to move to mobile technology.

Working in partnership with Scottish Water, we:

  • Reviewed existing technology and compared it with other organisations
  • Outlined the governance structure that was needed to adopt the technology coherently across the business
  • Drew up a roadmap for the adoption of a new, scalable and robust mobile-ready infrastructure
  • Identified ‘quick wins’ to drive real benefits aligned with the strategy.


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Rachael Pullen

Creative yet methodical in her approach, Rachael is passionate about providing an exceptional business support function to Leadent and our clients. Rachael has responsibility for all administrative tasks, and she thrives on the knowledge that it all ‘just works’.