Enterprise Information Management

The phone is dead, long live the phone

Is this the death of the mobile phone call? Recently at Leadent we’ve been struggling with the apparent deterioration of service with our mobile network provider. Dropped calls, patchy coverage and poor audio quality have driven us to consider changing to a new provider. While trialling the new network my colleague, Laura Mattin, said how […]

Where workforce management meets information management in ancient Peru

In a time dating as far back as 4500 years ago in Andean South America, in what is today Peru, when there was no written form of communication, the ancient Peruvian civilisations used a tool called Quipu [kee-poo]. Sometimes referred to as ‘talking knots’, the tool was used to record the movement of people and […]

What moving house can teach us about Information Management

You often hear it said that moving house is up there with some of life’s more stressful experiences.  As my move is imminent and a few others in the office have also recently moved I thought I’d take some time to share some of my observations and the parallels I can see with Information Management, […]

ECM at Anglian Water: Taking a look back

At just over two years working for Anglian Water on their Enterprise Content Management (ECM) programme, we have been integral to the success and achievements of the programme, and are proud of our contribution. But what lessons can other organisations take from this project? What are the standout aspects of the programme’s success? Which lessons […]

50 shades of ECM: Is the next big thing sexy enough or just plain boring…?

50 Shades of Grey was the biggest selling book series of 2013 and it had everyone talking about it. Now we’re in 2014 and everyone is still talking about it! They’re making the books into a film, which is due to be released in 2015 so we will still be talking about it a year from […]

Spare a thought for field workers this winter

As the winter months are now upon us and temperatures start to drop, spare a thought for the many field-based workers. Not only is it getting chilly outside, but one of the common information challenges faced by them is that of access to up-to-date documents. In particular, those corporate documents which are of direct relevance […]