Systems Healthcheck

Discover How Your Systems Can Support You Better

Managing a mobile workforce is complex, but in recent years technology has transformed the way field-based operations are run.

Modern technology has allowed for IT systems to integrate better, provide richer functionality and underpin seamless processes.  All this in turn means more efficient use of field-based staff. However, it’s unlikely your business has all these boxes ticked.

What is a Systems Healthcheck?

Simply put, our Systems Healthcheck is a fitness check-up of the technology you use to run your field operation. We analyse and evaluate the effectiveness of all your systems, and provide expert advice on how to make them work better to achieve optimum efficiency.

Why Healthchecks are important

Healthchecks are a quick and holistic way to determine the overall performance of your business’s technology. Without regular checks, aligned to a strategy, you run the risk of substandard, even out-of-date-systems, data siloes and complex, risky and expensive IT projects.  This all leads to an inability to cope with business change.

The benefits

  • Discover how to make better use of the systems
  • Identify cost savings on your technology
  • Improve the quality of your data, system integration and agility
  • Reduce the cost and risk of future IT projects
  • Improve your customers’ experience with your business

How we deliver the service

We deliver our Systems Healthcheck in two steps:

  1. Conduct a systems review
  2. Deliver an action plan

Step 1 – Your Systems Review

We perform a detailed analysis of each of the systems involved in field service delivery to discover, and highlight, the key areas that are costing your business time and money. Our Systems Healthcheck will:

  • Identify issues within your current technology such as data quality, integration architecture, system functionality, IT strategy and business requirement fit
  • Analyse current vs desired performance
  • Establish what and where your technology could work better for you

Step 2 – Your Action Plan

As well as highlighting key areas of change, we provide a roadmap on how to implement that change. Your action plan will:

  • Provide a cost/benefit analysis for each area of suggested improvement
  • Provide a market trend analysis
  • Demonstrate how to improve on your current technology

We conduct all our Healthchecks using our exclusive assessment model to successfully determine how efficient your business could become. Something no other consultancy has!

Who we have helped

We have helped our clients identify millions of pounds worth of savings with just our Systems Healthcheck. Here are a just a few of the clients we have helped:

  • Coca-Cola
  • Anglian Water
  • Arqiva
  • Severn Trent Water
  • EDF

Do you want to find out how your field service operation is really performing?

Talk to one of our team today